Agilitee

Background

In 2021, I joined Agilitee, a boutique consultancy specializing in UX-focused digital experiences. Working across industries like pharmaceuticals and retail, I’ve learned to deliver tailored, high-ROI solutions while staying agile in an ever-changing digital landscape. Collaborating with experts has sharpened my problem-solving skills and adaptability in addressing client needs.

Timeline
2021 - 2025
Team
A-Team
My role
Consultant
UX Research
UX Design
Tools
Slack
Usertesting.com
MS Office
Google Suite
Airtable
Figma
Claude.AI
AWS

UX Consultant

4
Years
4
Clients
100+
UXR Studies
300+
UI Screens
As a UX Consultant at Agilitee, I partnered with multiple client accounts to deliver research-driven insights that moved the needle on their digital products. My work focused on understanding end-users — what makes them tick, what frustrates them, and what they actually need.

I led UX research initiatives across diverse accounts, including a major consumer brand in North America. From designing studies and crafting research scripts to building interactive prototypes, I worked hands-on to bridge the gap between business goals and customer experience.

Working at a consultancy meant wearing many hats and collaborating with sharp product managers, designers, and developers who pushed me to level up my craft. Each account brought new challenges that kept the work fresh and helped me grow as both a researcher and designer.

Breadth of Methods

Over four years, I applied a full spectrum of UX research and design methods, from generative discovery to evaluative testing, ensuring every decision was supported by behavioral evidence.
Discovery & Research
Jobs-to-Be-Done Interviews
Surveys & Questionnaires
Competitive Analysis
Market Research
Trend Forecasting
Benchmark Studies
Personas
Task Analysis
Workflow Analysis
Data Analysis
Insight Synthesis
Customer Journey Mapping
Design & Ideation
Brainstorming Sessions
6-3-5 Method
Crazy 8s
SCAMPER
Affinity Mapping
User Flow Mapping
Value Proposition Canvas
Heuristic Evaluation
Accessibility Assessment
Storyboarding
Design Studio Workshop
Interaction Modeling
Prototyping & Design
Wireframing (Low Fidelity)
High-fidelity UI Design
Interactive Prototyping
Design System Setup
Component Library Creation
UI Design Variants
Responsive Design
Iconography Systems
Visual Style Guides
Style Documentation
Microinteractions
Dynamic Variables
Taxonomy Design
Information Architecture
Design QA
UI States & Interaction Variants
Testing & Validation
Moderated Usability Testing
A/B Testing
Unmoderated Usability Testing
Prototype Testing
First-Click Testing
5-Second Testing
Multivariate Testing
Preference Testing
Task Success Rate Analysis
Error Rate Measurement
Time-On-Task Studies
Eye-tracking Studies
SUS Scoring
Desirability Testing
Cognitive Load Evaluation
NPS Surveys
Accessibility Testing (WCAG)

Outcomes & Impact

Qualitative outcomes that demonstrate the value delivered across client engagements
  • Increased user confidence in key interactions
  • Improved cross-team alignment and shared understanding
  • Strengthened strategic decision-making capabilities
  • Improved consistency across platforms and touchpoints
  • Reduced ambiguity in early product development phases
  • Reduced friction in critical user flows
  • Accelerated delivery through systematic design systems
  • Elevated overall usability maturity
  • Enhanced accessibility and inclusive design practices
  • Supported a test-and-learn culture across organizations
Agilitee UX Consultant
Across four years and multiple clients, I led end-to-end UX engagements that blended research, strategy, collaboration, and interface design. Through frameworks like affinity mapping, problem framing, and value proposition modeling, I helped teams identify key opportunities and refine their product direction. My work consistently brought clarity to ambiguity, built alignment across functions, reduced friction in critical flows, and helped teams deliver thoughtful, user-centered products at speed.